Selecting a good strata manager for your property can be tough. You want to have someone you can trust to manage and handle your property. Having a good working relationship between your strata manager and you are, therefore, important. You need a strata manager who can come up with smart solutions to any issues arising in your property. Their services should also be affordable. To choose the right strata manager, you need to be strategic in your selection process.
Since your investment is worth a lot, you cannot afford to take the appointment process lightly. With poor management, you will be surprised at how fast your property will lose value. The role of the strata manager is to ensure they provide safe strata living for all the residents. Besides, they are in charge of hiring cleaners and gardeners to ensure the property is clean and common areas are well maintained. They also act as mediators in case the apartment owners have a conflict.
You, therefore, need to put a lot into consideration when hiring a strata manager. Below are the tips for hiring a good manager.
Experience
The manager you choose to manage your property should have the relevant experience needed to perform this job. Understand that all strata titles and owner’s corporations differ. Therefore, you need to hire someone who has adequate exposure when it comes to dealing with different types of strata properties. You need to ask the manager about their experience. Which types of property have they managed before? How did they perform? If possible, ask them to give you contacts of their previous clients to enquire about their services. It is advisable to hire someone who has managed property before because they will be in a better position to manage your property. Hiring someone with no experience can be tricky because they might not know how to handle some of the property issues.
Qualifications
The other factor to consider is the qualification of the body corporate manager. A good strata manager should have gone through the relevant training. They should be knowledgeable enough to handle all your property matters with diligence. Ask the strata manager questions to determine how knowledgeable they are in matters of strata management. A strata manager that has undergone the right training will be confident enough and will know how to respond to any questions you ask them. They should be conversant with finance, residential, commercial, and leasing knowledge.
Commitment
A good strata manager will demonstrate a high level of commitment and dedication as they handle their tasks. They should know how to prioritize client needs and attend to them with the same level of care. Is the manager able to respond to emails and calls on time? Do they dedicate their time to serve the residents in your property? If you notice that the manager you plan to hire is pre-occupied with other things, you need to take a step back. It is important that you hire someone who will devote their time to property management without getting distracted.
Choosing a good strata manager is really important. You will only have peace of mind if you are assured that the manager is competent in their job. Consider the factors above before hiring a strata manager.