As soon as the 2-minute long video of a Zomato delivery man hogging on a customer’s food package became viral on social media, the food giant decided to sack him. Viewed more than 4 million times, the man was seen wearing a red Zomato t-shirt and pulling out the customer order from the delivery box, taking few bites and resealing it.
To find out the authenticity of the video, Zomato launched an investigation as well which confirmed that the incident took place in Madurai and because of the food tampering the delivery man was relieved from his duties.
A blog post shared by Zomato mentioned they have spoken to the delivery executive at length and have taken him off from their platform. It also says, “Additionally, we will educate our delivery fleet of over 1.5 lakh partners to highlight or escalate any such deviations to us, while also encouraging our users — the custodians of our platform — to highlight the smallest of anomalies to us.”
While Zomato claims that they have a zero tolerance policy for tampering of food, the post hardly mentions anything about the reason this incident took place in the first place. Some internet users have strongly approved of the company sacking him, others are considering several possibilities and conditions that forced him to do something like this.
Here is what Twitteratis are saying:
For some reason my heart breaks every time I see the video and this man. I hope n pray he gets a job somewhere n leave this stigma behind him.
— Aysha Suzana (@AyshaSuzana) December 11, 2018
Though he ve done a bad thing, I somehow feel he ate because he was hungry.. Poor man
— Schiffskapitän 🎭 (@damn_barbarian) December 11, 2018
Zomato delivery man eats from boxes, repackages them; video viral https://t.co/bIxw092dxU
Finally a video worth million words
Now that i think of it, My fries were always less and milkshakes was always a quarter less #merebhikhaya pic.twitter.com/ICRcp8QUfw
— Aman lekhi (@amanlekhi) December 11, 2018
Look at this @ZomatoIN your delivery man how delivering food to customers😐 , disgusting , everyone who fond of ordering online food must be aware of this😟 @MoHFW_INDIA @fssaiindia #zomato pic.twitter.com/QTgnO00mAM
— Rahul More (@rahulm66) December 10, 2018
— Chandan Pritam (@ChandanPritam2) December 11, 2018
Wake up @zomato So soothing to see our meals being rushed home with some expert tasters on the way too..!! Maybe the delivery man is doing his bit to carry out his quality checks too..!! Happy Dining at home. pic.twitter.com/DDrbay0zCu
— Pritty Jacob (@JacobPritty) December 11, 2018
What Our Elitist Reaction to the Zomato Delivery Man Tells Us About Our Lack of Empathy https://t.co/xAGV3ijQ3c
— Jikku Varghese Jacob (@Jikkuvarghese) December 13, 2018
India’s one of famous online food site @ZomatoIN. delivery man caught eating food. People trust you they order meal from your site.. And this is what you give customer’s ? @Zomato#ZomatoIndia #SayNoToOrderOnline #NoMoreOnlineFood pic.twitter.com/FarVTiXHJb
— HarshjeetJoshilkar⏺️ (@harshjeet98) December 11, 2018
If people have to steal food, there is some problem with our society. I feel sorry for him.
— Nfuel (@nfuel900) December 11, 2018